Matippu built platform for kids to enhance their skills and encourage them to achieve new records. This SERVICE is provided by AVIKA Edutech Pvt. Ltd. and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Matippu unless otherwise defined in this Privacy Policy.

In this policy, the words "we", "our", and "us" refer to Matippu and the privacy mechanism outlined identifies personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information.

In addition to the terms stated in Terms of Service provided under this Website/ Application, we are committed to protecting your privacy. Authorized representatives of Matippu on a need to know basis only use any information received from you. We constantly review our systems and data to secure your personal information. We will investigate any complaint or such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. Any User who does not agree with any provisions of this Privacy Policy and the Terms of Service is required to leave the Website immediately. Should you disagree with policy and still continue to access the Website and provide your personal information, Matippu disclaim all the liabilities arising therefrom.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name , Email . Phone Number and Password for user registration . The information that we request will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the Website

Google Play Services Google Analytics for Firebase Firebase Crashlytics

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Applicability

This privacy policy applies to all Users who access the Website/ Application and are therefore required to read and understand the privacy policy before submitting any Personal Information. If you have inadvertently submitted any such information to Matippu prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is collected, stored or used, then you may access, modify and delete all information stored about You by writing to us at info@matippu.com. Matippu is keeping personal data of the User, and every User is also entitled to require Matippu to delete and destroy all such information (but not that of other Users).

This privacy policy applies to Website/ Application and services that are owned and operated by Matippu. Matippu does not exercise control over the sites displayed as search results or links from within its Services. Third party websites may place their own cookies or other files on the Users' computer, collect data or solicit personal information from the Users, for which Matippu is not responsible or liable. Accordingly, Matippu does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Matippu guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Matippu of the website, the website's provider, or the information on the website. Matippu encourages the User to read the privacy policies of that Website/ Application.

Matippu has taken all reasonable precautions to treat Personal Information as confidential with industry standards that it has implemented to protect from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.

Access

User are allowed to access the Website/ Application, register for courses and avail Services available with Matippu as a guest and without creating an account on the Website or providing any Personal Information, Matippu takes no responsibility or validate the information provided by the guest, except as otherwise required under any law, regulation or an order of competent authority. In order to have access to all the features and benefits on our Website, a User is required to first create an account on our Website/ Application. To create an account a User is required to provide the Personal Information as may be required during the time of registration. Other information requested on the registration page, including the ability to receive promotional offers from Matippu, is optional. Matippu may, in future, include other optional requests for information from the User to help Matippu to customize the Website to deliver personalized information to the User. Without User's agreement, Matippu will not share, rent or sell any personal information with third parties in any way other than what is disclosed in this privacy policy. Matippu may keep records of telephone calls received and made for making enquiries, registered courses, feedback or other purposes for the purpose of rendering services effectively and efficiently.

Use of your Personal Information

We use the collected Information to analyse trends, to conduct research, to administer the Application/Services and products, to learn about each user's learning patterns and movements around the Application/Services and products and to gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products and our Services. We will share your information with third parties only in the ways that are described below in this Policy. We may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value added applications, products, information and services. However, these third party companies do not have any independent right to share this information. We do not sell, trade or share your Information to any third party (except subsidiaries/affiliates of theCompany for related offerings) unless, we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information. Matippu will occasionally send email notices, messages or contact you to communicate about our Services, products and benefits, as they are considered an essential part of the Services/products you have chosen. We may disclose Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • to enforce applicable ToU, including investigation of potential violations thereof;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
  • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy;
  • to protect against imminent harm to the rights, property or safety of the Application/Website/ Think and Learn Private Limited or its users or the public as required or permitted by law;
  • with third party service providers in order to personalize the Application/Website/Services/products for a better user experience and to perform behavioural analysis;
  • Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor's legal guardian. Such consent is deemed to be provided by your registration with us.

Access to your Personal Information

We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Application/Services/Website/products. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.

Alerts

We may alert you by email or phone (through sms/call) to inform you about new service offerings of the Company and its subsidiaries/affiliatesor other information which we feel might be useful for you, through theCompany or its subsidiaries/affiliates.

Automatic Information Collection

Our system collects information that is sent over the internet without your control. Some examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features etc; the full Uniform Resource Locator (URL) click stream to, and from our website, including date and time; cookie number; courses or videos you viewed or searched for; the phone number you used to call our customer service.

During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain page, course and videos, page interaction information (such as scrolling, clicks and mouse overs), and methods used to browse away from the page.

Information Security

To protect the security of Your Personal information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information You input. To prevent unauthorized access to sensitive information, it is important for You to monitor those who have access to Your password and to Your computer, laptop or any other device through which Your account can be accessed. Be sure to sign off when finished while using a shared computer. However, please do note that given the nature of internet transactions, Matippu does not take any responsibility for the transmission of information including Personal Information shared by You other than as set forth in this Policy. Any transmission of information on the internet is done at Your risk and shall not be responsible for the circumvention of the privacy settings or security measures either by You or any third-party.

Use of your personal information

While availing our services You will provide access to Matippu with Your Personal Information. If that information is wrong, You can request us to modify or delete the same. Matippu will take all reasonable measures to ensure that the Personal Information is modified and used for rendering services to You and as otherwise in compliance with laws. When editing or deleting Personal Information, we may ask You to verify Your identity before we can act on Your request. Matippu may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts. We do not assure that we will delete all residual copies and archives made by any third party without our knowledge and consent. We never retain Your Personal Information longer than it is required for the purposes of providing services through the Platform or as required by applicable Indian law. At times, we may also require to transfer Your Personal Information to third-party service providers, for instance to authorize transactions we may share Your financial data with such third-party providers. You hereby consent to Your transfer of Personal Information in all such instances. Matippu carries out all such transfers strictly in accordance with law.

Matippu shall use Your Personal Information to ensure services with respect to the Platform are presented to You in the most effective manner, to secure the Platform and make improvements, to carry out our obligations to You, and to communicate with You. The said communication can either be by calls, text or emails and for purposes which include transactional, service, or promotional calls or messages. If at any time You wish to not receive any communication from our end You can opt-out of the same by writing to us on info.Matippu@gmail.com.

Exceptions

Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i) in response to any authority having to receive such information under law (ii) any order of court (iii) detect, prevent, or otherwise address fraud, security or technical issues (iv) protect against harm to the rights, property or safety of Matippu, our users or the public as required or permitted by law.

User choices with regard to access of information

Matippu does not make any unsolicited calls or otherwise market any products or services, except for in relation to the purpose for which such information has been provided or taking any feedback or addressing the complaints. User shall not disclose their Personal Information to any third Parties not authorised by Matippu and verify the identity of such personal who seek information. Matippu will communicate with the Users through email and notices posted on the Website or through other means available through the service, including text and other forms of messaging. The Users can change their e-mail and contact preferences at any time by logging into their account or by calling the customer support or such or mode available from time to time.

Matippu may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and to the extent that you choose not to receive such mailers, we will take all steps to remove you from the list. Should you have evidence of any violation of our terms and policies, please write to us at info@Matippu.com or call us at our call center and report such an incident.

All the information provided to Matippu either by a User, the User confirms that the same including sensitive personal information is true, accurate and voluntary. User has the right to withdraw information at any time, in accordance with the terms of this privacy policy and the Terms of Service.

Report, Analysis & Confidentiality

Matippu may have to use Personal Information without reference to any persona or identity for research, statistical analysis and business intelligence purpose and may transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.

All Matippu employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every User's sensitive personal data and information.

Sharing of Information

Matippu may also disclose or transfer the User's personal and other information which a User provides, to another third party as part of reorganization or a sale of the assets of the Matippu corporation division or company. Any third party to which Matippu transfers or sells its assets will have the right to continue to use the personal and other information that a User provides to us.

To the extent necessary to provide Users with the services on the Platform, Matippu may provide User’s Personal Information to third-party contractors who work on behalf of or with Matippu to provide Users with such services, to help Matippu communicate with Users, or to maintain the Platform. Generally, these contractors do not have any independent right to share this information, however, certain contractors who provide services on the Platform, including the providers of online communications services, online payment gateway services, will have right to use and disclose their Personal Information collected in connection with the provision of these services in accordance with their own privacy policies. Furthermore, please note that we cannot control the actions of other Users of the Platform with whom You may choose to share Your Personal Information, and any such actions on Your behalf shall be solely Your responsibility.

Revision of terms & Grievance reporting

Matippu may update or amend this privacy policy at any time, with or without advance notice. In the event there are significant changes in the way Matippu treats Users' personally identifiable information, Matippu will display a notice on the Website or send Users an email. Matippu's current privacy policy applies to all information that Matippu has about Users and their accounts.

Notwithstanding the above, Matippu shall not be required to notify the Users of any changes made to the privacy policy. Should you have any concerns or reject the changes in the privacy policy you can refuse to accept the amendments and opt for withdrawing your Personal Information by writing to us at info@matippu.com.

If you have any complaints or grievances with respect to the Website or this Privacy Policy please write to us at info@matippu.com.

Changes to This Privacy Policy

We may update our Privac Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2022-05-01

Contact Us

If you have any questions about our practices or this Privacy Policy, please contact us at info@matippu.com, or send mail to: AVIKA Edutech Pvt limited Jaipur - India Phone: +91 7688958895 Email info@matippu.com If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@matippu.com.